Remote · Philippines
Add a dedicated remote technical support specialist for Tier-1 and Tier-2 support, troubleshooting, user account management, and SaaS support — pre-vetted, English-fluent, and fully managed by StaffWiz.
Trusted by businesses around the world
What They Do
Provide Tier-1 and Tier-2 technical support, troubleshoot software and systems, manage user accounts, and support SaaS environments.
Resolve user issues quickly and escalate only what needs deeper technical attention.
Diagnose and fix problems across software, systems, and devices.
Handle account setup, changes, and access, for example in Okta and Microsoft 365.
Support the SaaS applications your team depends on every day.
Track, prioritize, and close requests cleanly in tools such as ServiceNow and Jira.
Document fixes and processes so common issues get solved faster next time.
Two Ways to Hire
Both options give you access to the same high-quality, pre-vetted Filipino technical support specialists. Choose the model that works best for your resources, capabilities and preferences.
We recruit. You hire and manage.
We recruit, employ and support.
How It Works
A simple, transparent process to get you the right talent — fast.
You share your requirements.
We find and vet qualified candidates in the Philippines.
You meet shortlisted candidates and choose who you want.
Hire directly or through Managed EOR.
What Clients Say
Businesses already growing with StaffWiz talent.
StaffWiz has been instrumental to the growth of our organization. I was skeptical at first — now I believe in the greater global economy. One of the best decisions we’ve ever made.
My StaffWiz transcriptionists are the BEST. Very knowledgeable in medical terminology and dependable. I wouldn’t hesitate to bring on another StaffWiz MT.
My law firm needed customer support reps for immigration inquiries. StaffWiz found a great team for us — fast, smooth, and we are very happy with them.
FAQ
Remote Technical Support Specialist placements start from $1,497 per month, with savings of up to 65%. Your StaffWiz account manager confirms exact pricing for your requirements before you commit.
The one-time Direct Hire success fee is 20% of the candidate’s first-year base salary. StaffWiz sources, screens and interviews candidates and presents a shortlist. You pay only if you hire — no hire, no fee — and there is no ongoing StaffWiz fee.
They provide Tier-1 and Tier-2 technical support, troubleshoot software and systems, manage user accounts, and support SaaS environments, using tools such as Jira, ServiceNow, Okta, and Microsoft 365.
Qualified candidates are typically presented within 7–14 days of receiving your requirements.
Yes. Every StaffWiz professional is a dedicated, full-time remote team member sourced from the Philippines, pre-vetted, English-fluent, and fully managed by StaffWiz. US-hours coverage is available.
Every placement is backed by a 90-day replacement guarantee, and there are no setup fees or long-term contracts.
Get Started Today
Qualified candidates are typically presented within 7–14 days of receiving your requirements. Book today and your new Technical Support Specialist could be starting by next month.
20% success fee · No hire, no fee · No ongoing StaffWiz fee
Compare typical salaries so you can see the potential savings of hiring in the Philippines.
Typical range for qualified professionals in the Philippines.
Estimated comparable base salary for this role in the United States.
We don’t have a comparable salary for this role in the United States yet.
Difference between estimated local-market and Philippines base salaries.
No obligation to hire · 90-day replacement guarantee
Know someone who needs great talent?
Make a qualified business introduction and earn $200 when they become a paying StaffWiz client.
This is an estimated benchmark based on the selected role and available market data. Final compensation may vary based on experience, qualifications, and hiring requirements.
Our StaffWiz team will review your hiring requirements and follow up with you shortly.
Book My Free 15-Minute CallCopy the link to share anywhere.
Help Other Business Owners Make Smarter Hiring Decisions
This free calculator can help them compare salaries and recruiting costs for a wide range of roles in the Philippines.