Remote · Philippines
U.S. Client Success Coordinators earn $50K–$70K/year. StaffWiz places dedicated professionals for customer success remote teams who onboard new clients, manage renewals, handle escalations, and build long-term relationships on your behalf — for up to 68% less.
Trusted by businesses around the world
What They Do
Your customer success manager remote hire owns the full post-sale experience — turning new customers into long-term advocates who renew, expand, and refer.
Guide new clients through your onboarding process, coordinate setup tasks, schedule kickoff calls, and ensure a smooth, confident start.
In customer success roles remote, track renewal dates, prepare business reviews, identify upsell and cross-sell opportunities, and proactively protect recurring revenue.
Track product adoption, engagement scores, and usage metrics. Identify at-risk accounts early and implement retention plays.
Act as the escalation point for complex client issues. Own resolution, communicate proactively, and restore client confidence.
Prepare quarterly business review decks, ROI summaries, and success stories that demonstrate value and drive renewals.
Design and distribute NPS surveys, analyze responses, and translate insights into actionable product and service improvements.
Two Ways to Hire
Both options give you access to the same high-quality, pre-vetted Filipino client success coordinators. Choose the model that works best for your resources, capabilities and preferences.
We recruit. You hire and manage.
We recruit, employ and support.
How It Works
A simple, transparent process to get you the right talent — fast.
You share your requirements.
We find and vet qualified candidates in the Philippines.
You meet shortlisted candidates and choose who you want.
Hire directly or through Managed EOR.
What Clients Say
Businesses already growing with StaffWiz talent.
StaffWiz has been instrumental to the growth of our organization. I was skeptical at first — now I believe in the greater global economy. One of the best decisions we’ve ever made.
My StaffWiz transcriptionists are the BEST. Very knowledgeable in medical terminology and dependable. I wouldn’t hesitate to bring on another StaffWiz MT.
My law firm needed customer support reps for immigration inquiries. StaffWiz found a great team for us — fast, smooth, and we are very happy with them.
FAQ
A remote Client Success Coordinator handles new client onboarding, renewal and expansion management, health score monitoring, escalation handling, QBR and business review preparation, and NPS and satisfaction surveys.
The one-time Direct Hire success fee is 20% of the candidate’s first-year base salary. StaffWiz sources, screens and interviews candidates and presents a shortlist. You pay only if you hire — no hire, no fee — and there is no ongoing StaffWiz fee.
Qualified candidates are typically presented within 7–14 days of receiving your requirements.
Yes. Both Direct Hire and Managed EOR include a 90-day replacement guarantee — if your hire isn’t the right fit within 90 days, we find a replacement at no additional cost.
StaffWiz Client Success Coordinators are vetted on Salesforce and HubSpot CRM, Gainsight, ChurnZero and Totango, and Zoom, Loom and Teams.
Yes. With Managed EOR, StaffWiz recruits, employs and supports your Client Success Coordinator in the Philippines. Pricing starts from $1,297 per month, all-in — covering salary, payroll taxes, benefits, HR management, tools and our placement and management service.
Yes. StaffWiz places professionals across administrative, customer service, marketing, finance and accounting, legal, healthcare, real estate and technology roles. Browse all roles
Get Started Today
Let a dedicated remote Client Success Coordinator onboard, engage, and renew your clients — at up to 68% less than a U.S. hire.
20% success fee · No hire, no fee · No ongoing StaffWiz fee
Compare typical salaries so you can see the potential savings of hiring in the Philippines.
Typical range for qualified professionals in the Philippines.
Estimated comparable base salary for this role in the United States.
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No obligation to hire · 90-day replacement guarantee
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This is an estimated benchmark based on the selected role and available market data. Final compensation may vary based on experience, qualifications, and hiring requirements.
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